Returns and Refunds

Please read the policy carefully and also check the description of each product in The Bag in Hand Store online shopping platform.

ALL ITEMS BOUGHT FROM THE CLEARANCE SALE SECTION OR DISCOUNTED ITEMS ARE NOT ELIGIBLE FOR RETURN or EXCHANGE or REFUNDS!


Can I return or exchange an item?

Yes, you can return or replace the item. You need to inform us with in 24 hours upon receiving the product. A nominal courier fee would be charged upon return or exchange of the item.

TO RETURN OR EXCHANGE AN ITEM PLEASE GET IN TOUCH WITH US- THEBAGINHANDSTORE@GMAIL.COM

You need to make sure the product is in its original condition with all the tags and packaging should remain intact and the product should not have been used.

Raw videos and pictures need to be attached to your Return request.


Please make sure you keep the parcel ready. We request you to pack the return parcel securely. Any damages caused during return transit will result into denial of the Return/Refund or Exchange request. 

A refund will be processed after reviewing the returned product.

The company holds the right to reject a return or exchange request.